FAQs

BonafideTresses X BonafideWaist mission is to ensure good quality products. We doubt you would want to return your product/products that you purchase. Due to sanitary concerns we dont accept returns or exchanges. We reccomend you using product pictures and size guides to complete your purchase. If you have any problems or concerns feel free to contact us through email Bonafidetresses@Bonafidetresses.com

Processing is 5-7 Business day's & Shipping is 3-5 Business day's. It may be possible delays due to COVID-19 without a doubt we'll keep you updated throughout the whole process.

BonafideTresses X BonafideWaist is known for having products on hand and delivering to customers in Boston MA. If you cannot wait for shipping and you need your product urgently it is a flat rate fee of $15 for local deliveries in Boston MA. If you would like this option please contact us before purchasing so we can arrange your order and a delivery time!

BonafideTresses is good quality hair, Bonafide Tresses bundles can be used up to two years with proper care. BonafideTresses bundles can be dyed to 27#

Yes! Please follow the size chart below.

BonafideWaist doesn't reccomend you wash your trainer in the washer/ dryer. BonafideWaist reccomends you soak your trainer with water and detergent a few times then rinse the trainer with cold water. Please hang up your trainer and allow the trainer to air dry.